Help & Support

Contact Us

Questions, feedback, or a bug to report? We're a small team and we actually read everything.

✉️ For the fastest response, email us at support@sdlust.com — we aim to reply within 24 hours.
Account & profile issues

If you're locked out, can't verify your email, or need to update account details you can't change yourself, email support@sdlust.com with your username and a description of the problem.

Reporting harmful content or users

Use the Report button on any profile, post, or message. Reports are reviewed by our moderation team, typically within 48 hours. For urgent safety concerns, email safety@sdlust.com directly.

Bugs & feature requests

Found something broken, or have an idea that would make SDLust better? We want to hear it. Email support@sdlust.com with as much detail as you can — screenshots are always helpful.

Business & Emporium support

For questions about your business account, listings, or bookings, email business@sdlust.com. Please include your business account name in the subject line.

Privacy & data requests

To request a copy of your data, request deletion of your account, or raise a privacy concern, email privacy@sdlust.com. We'll respond within 30 days as required by applicable law.